Zoom Integration Vs Desktop Features
The main thing to remember with our zoom integration, is that it is not simply zoom as you know it via other means, but accessed via the platform. The integration uses what is called the zoom web SDK which has different features to the desktop client and mobile app.
More than likely, you are used to using the desktop client which has the most features. Below is a comparison of the features you can expect to find via the desktop client vs the web client, and therefore what you can expect to see via our integration.
Important: CrowdComms are not able to provide support with issues related to the Zoom meeting itself or restrictions with the Zoom SDK. We can assist with setting up the integration which will output your Zoom meeting seamlessly in the CrowdComms platform utilising the Zoom SDK functionality available.
As updates to the Zoom SDK are released, these will be updated to the CrowdComms / Zoom integration.
Start or join meeting
Join a meeting without signing in
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Join a meeting in progress
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Sign in using Zoom account, Google, Facebook, or SSO
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Start an instant meeting.
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Schedule one-time or recurring meeting
Windows/macOS (Desktop Client): 'úì
Share your screen in a Zoom Room by entering in the sharing key or meeting ID.
Windows/macOS (Desktop Client): 'úì
Display upcoming meetings
Windows/macOS (Desktop Client): 'úì
Display synced calendar events (if you added a third-party calendar service)
Windows/macOS (Desktop Client): 'úì
View, edit, start, or delete your scheduled meetings
Windows/macOS (Desktop Client): 'úì
Participants are pre-assigned to breakout rooms (if set up by the host)
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
In meeting controls (participants and hosts)
Join computer audio
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì (A)
Mute/unmute mic
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Start/stop video
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Invite others to join meeting
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Change your screen name for the meeting
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Non-verbal feedback
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Share screen
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì (B)
In-meeting chat
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Start cloud recording
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Start local recording
Windows/macOS (Desktop Client): 'úì
Request remote control
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì (D)
Give remote control
Windows/macOS (Desktop Client): 'úì
Gallery View and Active Speaker View
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Participant in breakout rooms
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Self-select breakout room
Windows/macOS (Desktop Client): 'úì
Answer polls
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Language interpretation
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Live transcription
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Reclaim host
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
In meeting controls (hosts and co-hosts)
Create, edit, and launch polls
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Start and manage breakout rooms (host only)
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
View pre-assigned participants in breakout rooms (if set up in web portal)
Windows/macOS (Desktop Client): 'úì
Live stream meeting
Windows/macOS (Desktop Client): 'úì
Report a participant for inappropriate behavior
Windows/macOS (Desktop Client): 'úì
In-meeting security controls (hosts and co-hosts)
Lock meeting (don't allow other participants to join the meeting in progress)
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Place the attendee in a virtual waiting room
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Control if participants can share screen
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Control if participants can use in-meeting chat
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Control if participants can unmute or rename themselves
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Enable/disable video receiving
Platform Integration (Web Client): 'úì
Webinar controls
Launch question and answer session
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Launch polls
Windows/macOS (Desktop Client): 'úì
Live stream webinar
Windows/macOS (Desktop Client): 'úì
Manage participants (hosts)
Stop a participant's video
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Assign a participant to be the host
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Assign a participant to be a co-host
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Allow a participant to start or stop a recording
Windows/macOS (Desktop Client): 'úì
Assign a participant to type closed caption
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Change a participant's name that is displayed to other participants
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Remove participant from meeting
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Mute all participants/ask all to unmute
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Automatically mute participants as they join the meeting
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Play chime when participants join and leave
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Don't allow other participants to join the meeting in progress
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Control who participants can chat with
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Put a participant on hold
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Share whiteboard
Windows/macOS (Desktop Client): 'úì
Share device audio
Windows/macOS (Desktop Client): 'úì
Annotate on shared screen or whiteboard
Windows/macOS (Desktop Client): 'úì
Pause your current shared screen
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Show or hide names of annotators
Windows/macOS (Desktop Client): 'úì
Stop a participant's screen share (host and co-host only)
Windows/macOS (Desktop Client): 'úì
Control if multiple participants can share screen simultaneously
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Side-by-side mode
Windows/macOS (Desktop Client): 'úì
Profile
Add a personal note
Windows/macOS (Desktop Client): 'úì
Change profile photo or screen name Note: On the desktop client, you will be redirected to the web portal to change your screen name
Windows/macOS (Desktop Client): 'úì
Manually change your status
Windows/macOS (Desktop Client): 'úì
Chat
Mark messages as unread
Windows/macOS (Desktop Client): 'úì
Edit your sent messages
Windows/macOS (Desktop Client): 'úì
Delete your sent messages, images, or files
Windows/macOS (Desktop Client): 'úì
Save images or files sent in the chat
Windows/macOS (Desktop Client): 'úì
Add messages to your starred list and view all messages you have starred
Windows/macOS (Desktop Client): 'úì
View starred messages in a specific chat
Windows/macOS (Desktop Client): 'úì
Use your personal chat space
Windows/macOS (Desktop Client): 'úì
Send images or files
Windows/macOS (Desktop Client): 'úì
View all files sent or all files received in chat
Windows/macOS (Desktop Client): 'úì
Share sent or received chat files with contacts
Windows/macOS (Desktop Client): 'úì
Send a capture of the current screen
Windows/macOS (Desktop Client): 'úì
Send animated GIFs
Windows/macOS (Desktop Client): 'úì
Send code snippets
Windows/macOS (Desktop Client): 'úì
Send emoticons
Windows/macOS (Desktop Client): 'úì
Encrypted chat
Windows/macOS (Desktop Client): 'úì
Store chat message history
Windows/macOS (Desktop Client): 'úì
Invite contacts to an existing chat
Windows/macOS (Desktop Client): 'úì
Platform Integration (Web Client): 'úì
Channels
Change notifications for new channel messages
Windows/macOS (Desktop Client): 'úì
Add channels to your starred list and view channels you have starred
Windows/macOS (Desktop Client): 'úì
Create a channel
Windows/macOS (Desktop Client): 'úì
Edit a channel (must be a channel admin)
Windows/macOS (Desktop Client): 'úì
Invite members to a channel
Windows/macOS (Desktop Client): 'úì
Contacts
Add contacts
Windows/macOS (Desktop Client): 'úì
Add contacts to your starred list and view contacts you have starred
Windows/macOS (Desktop Client): 'úì
Directory for contacts, channels, and Zoom Rooms
Windows/macOS (Desktop Client): 'úì
Add contact to auto-answer group
Windows/macOS (Desktop Client): 'úì
Settings
Automatically join meeting by computer or device audio
Windows/macOS (Desktop Client): 'úì
Automatically mute when joining meeting
Windows/macOS (Desktop Client): 'úì
Automatically call phone number to join meeting
Insert a link preview whenever a chat message contains a link
Windows/macOS (Desktop Client): 'úì
Change notification settings for chat
Windows/macOS (Desktop Client): 'úì
Manage blocked contacts
Windows/macOS (Desktop Client): 'úì
Display meeting reminders
Windows/macOS (Desktop Client): 'úì
Display connected meeting time
Windows/macOS (Desktop Client): 'úì
Display closed captions (if available)
Windows/macOS (Desktop Client): 'úì
Automatically disable your video when joining a meeting
Windows/macOS (Desktop Client): 'úì
Touch up appearance
Windows/macOS (Desktop Client): 'úì
Virtual Background
Windows/macOS (Desktop Client): 'úì
Note (A): Joining computer audio on Safari is only available for webinar attendees.
Note (B): Screen sharing on Microsoft Edge requires Windows 10 Pro or Enterprise. It is not supported on Windows 10 Home. If you are running Windows 10 Home and need to share your screen, we recommend using Chrome or Firefox. Screen sharing is not supported on Safari.
Note (C): If you joined a meeting on an iOS or Android device, you can't request remote control or give remote control. The participant who is screen sharing with the Zoom desktop client must give you remote control.
Note (D): Requesting remote control of content shared from the desktop client or mobile app is currently supported, but not content shared from another web client.
Note (E): Self-selection on the Zoom mobile app and ChromeOS is available for meeting participants, but not for the host launching breakout rooms. Self-selection of breakout rooms has to be enabled and launched from the desktop client.