---
title: People
description: The people library will play a role in every event as the repository for user profile information and for controlling access to the platform. The videos…
---

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15 July 2026

# People

The people library will play a role in every event as the repository for user profile information and for controlling access to the platform. The videos below break down the different parts of this library in the order they appear in the CMS and provide best practices on how to use them for your event.

Users have controls at login to choose if they would like to be visible in the platform and to update their profile.

#### People List

This is where user profiles can be created and edited, with the email address being a unique identifier that must be different for every user. When a platform is set to secure, this is also the master list against which the email address of any user attempting to login is cross-checked. If the user's email is not recognised they will receive this message:

[![image.png](https://knowledgehub.crowdcomms.com/hubfs/Knowledge%20Base%20Import/CbPimage-1.png)](https://knowledgehub.crowdcomms.com/hubfs/Knowledge%20Base%20Import/CbPimage.png?hsLang=en-gb)

This still applies for users who have backend access to the CMS and so one of the first steps of any build should be to add yourself and any other members of your team who intend to work on/use the platform, so that you are able to login to the frontend.

<iframe src="https://player.vimeo.com/video/849014135?h=2c7d16f22c" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

#### People Groups

Creating and allocating users to groups allows you to personalise what they can see on the home page, menu and in the agenda. You can also send targeted comms to specific groups. 

<iframe src="https://player.vimeo.com/video/849008696?h=b562e801fd" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

There is a secondary tab on the Groups page called 'Relationships' in here you can manage which groups can interact with one another, by default everyone can speak with everyone. If there are conflicting permissions, the 'Cannot chat with' permission will take precedence.

#### People Tags

<iframe src="https://player.vimeo.com/video/913378721?h=5a47316076" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

#### People Fields & Custom Fields

<iframe src="https://player.vimeo.com/video/849008622?h=fcd6312b9f" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

#### Import People

The "Import People" function enables the bulk import of users and profile data via spreadsheet upload.

<iframe src="https://player.vimeo.com/video/849008720?h=25e429e005" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

#### Using "Import People" for Bulk Uploads or Edits

<iframe src="https://player.vimeo.com/video/879763137?h=7b6d207364" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

 

#### Import People Groups

The "Import People Groups" function uses a different spreadsheet and enables you to change the groupings users belong to in bulk, however users must have already been added to the platforms manually or using the above import.

<iframe src="https://player.vimeo.com/video/849008660?h=334ff47494" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen></iframe>

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