---
title: Event App AI Delegate Assistant
description: Use the AI Delegate Assistant to let event participants ask questions about the event, receive tailored answers, and quickly navigate to key areas of your platform. Configure its tone, context, and sample prompts in the Event App settings, then test the experience from the front end as a delegate would.
---
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1. [Knowledge Hub](https://knowledgehub.crowdcomms.com/?hsLang=en-gb)
2. [Event App, Virtual & Hybrid Platform](https://knowledgehub.crowdcomms.com/event-app-virtual-hybrid-platform?hsLang=en-gb)
5 October 2026
# Event App AI Delegate Assistant
Configuring and Using the AI Delegate Assistant
> Use the AI Delegate Assistant to let event participants ask questions about the event, receive tailored answers, and quickly navigate to key areas of your platform. Configure its tone, context, and sample prompts in the Event App settings, then test the experience from the front end as a delegate would.
### Step 1: Access the AI Delegate Assistant Settings
Navigate to the **Event App** tab in your platform’s admin area.
Scroll to the bottom of the page and locate the **AI Delegate Assistant** section.
### Step 2: Choose the AI Assistant Output Style
Within the AI Delegate Assistant settings page, locate the **Output Style** options.
Select your preferred style for the assistant’s responses (for example, **Professional**).
Additional output style options are available for you to choose from based on your event’s tone and audience.
### Step 3: Add Additional Context for the Assistant
Use the **Additional Context** field to define what extra information it should know.
For example, you can specify: “The Wi‑Fi password is X.”
Include any information that will help the assistant answer commonly asked questions more accurately for your users.
Remember to click **Save** to apply and store your configuration changes.
### Step 4: Configure Sample Prompts for Delegates
Open the **Sample Prompts** tab within the AI Delegate Assistant settings.
Review the default pre-written prompts, which are available for delegates to use to quickly ask helpful questions and learn about the event. These prompts can guide delegates to key areas of the platform and address frequently asked questions.
To add a new prompt, click the **Add Prompt** button in the top-right corner.
In the dialog that opens, configure the prompt by:
- Choosing an icon
- Defining a clear label (what the delegate will see)
- Writing the question that will be sent to the AI assistant
### Step 5: Locate the Event Assistant on the Front End
On the event front end, delegate will find the **Event Assistant** icon, typically in the top-right corner of the interface.
### Step 6: Interact with the AI Assistant as a Delegate
From here, users can type questions, and the assistant will scan the platform to find relevant answers.
For example, a user can enter the prompt: **“What’s on next?”** to see which session is about to start in the agenda.
The AI Assistant will process the request and display the upcoming agenda session. Users can then click on the result to navigate directly to that session’s page.
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