--- title: "Lead Capture: User Guide" description: You can use the below smart QR Code (or this smart URL ) to share a single URL link to Lead Capture. The link (or QR Code) will automatically detect if… --- [Skip to content](https://knowledgehub.crowdcomms.com/lead-capture-user-guide#main-content) [![CrowdComms Loto](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/CCLOGO.png?width=96&height=91&name=CCLOGO.png)](https://crowdcomms.com/) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Hub](https://knowledgehub.crowdcomms.com/?hsLang=en-gb) 2. [Lead Capture & Attendance Tracking](https://knowledgehub.crowdcomms.com/lead-capture-attendance-tracking?hsLang=en-gb) 3. [Lead Capture](https://knowledgehub.crowdcomms.com/lead-capture-attendance-tracking?hsLang=en-gb#lead-capture) 8 September 2026 # Lead Capture: User Guide #### Lead Capture is on the App Stores! You can use the below smart QR Code (or [this smart URL](https://onelink.to/ccleadcapture)) to share a single URL link to Lead Capture. The link (or QR Code) will automatically detect if the device scanning it is Android or iOS and send the user to the appropriate app store for their device. ###### Direct App Store Links: [Apple App Store](https://apps.apple.com/gb/app/lead-capture/id6761057167) [Google Play Store](https://play.google.com/store/apps/details?id=com.crowdcomms.lc) [![](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-13-300x300.png?width=300&height=300&name=image-13-300x300.png)](https://knowledgehub.crowdcomms.com/hubfs/Knowledge%20Base%20Import/image-13-1.png?hsLang=en-gb) #### Video Guide Step 1: Access the Lead Capture App from the Email Invite Open your email invite and click the button in the middle of the message to launch the app on your device. You’ll land on the main interface, which includes the home screen, team page, attendees list, settings page, and a central camera button for scanning leads. #### ![lead-capture.crowdcomms.com\_prism\_68c3da4a-7a56-4613-94a1-e6680315f6b8\_team(iPhone 6\_7\_8)](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_team(iPhone%206_7_8).png?width=408&height=830&name=lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_team(iPhone%206_7_8).png) ### Step 2: Configure Pre‑Qualifying Questions and Lead Setup Go to **Settings** from the bottom navigation bar and select the **Questions** tab. Add the key pre‑qualifying questions you want to ask during lead capture (for example, interest area, budget, or preferred follow‑up). These help you capture richer, more useful information. #### ![lead-capture.crowdcomms.com\_prism\_68c3da4a-7a56-4613-94a1-e6680315f6b8\_home\_token=LC\_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF\_ (3)](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(3).png?width=408&height=830&name=lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(3).png) Within **Settings**, you can also configure: - **Tags**: Classify leads (e.g. “Customer”, “Prospect”, or seniority levels). - **Actions**: Define follow‑up actions (e.g. “Book a call”, “Send a quote”). - **Scoring**: Choose how to score leads: - Temperature (cold, warm, hot) - Numerical (1–10) - Percentage (0–100) ### Step 3: Manage Team Members and Permissions Open the **Team** tab from the bottom navigation bar. The primary company representative can add new users and assign permissions: - **Admin users**: Can see all company scans and leads and can export data. - **Standard users**: Can only see and manage their own scans. #### ![lead-capture.crowdcomms.com\_prism\_68c3da4a-7a56-4613-94a1-e6680315f6b8\_home\_token=LC\_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF\_ (1)](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(1).png?width=408&height=831&name=lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(1).png) ### Step 4: Monitor Lead Capture and Enrich Lead Records On the **Home** page, review overall performance: #### ![lead-capture.crowdcomms.com\_prism\_68c3da4a-7a56-4613-94a1-e6680315f6b8\_home\_token=LC\_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF\_ (4)](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(4).png?width=408&height=830&name=lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_%20(4).png) You can see: - Total number of target attendees - Number of leads scanned - Breakdown of leads by temperature (warm, hot, cold), based on your scoring method Tap a specific lead to open their detailed record: #### ![lead-capture.crowdcomms.com\_prism\_68c3da4a-7a56-4613-94a1-e6680315f6b8\_home\_token=LC\_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF\_6VqC](https://knowledgehub.crowdcomms.com/hs-fs/hubfs/lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_6VqC.png?width=408&height=830&name=lead-capture.crowdcomms.com_prism_68c3da4a-7a56-4613-94a1-e6680315f6b8_home_token=LC_eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE3ODc3MzgxNDIuMTgyNjksImV4cCI6MTc5MDMzMDE0Mi4xODI2OTQsImVtYWlsIjoicnBvcGVAY3Jvd2Rjb21tcy5jby51ayJ9.wAVF_6VqC.png) Within the lead record, you can: - Add or update follow‑up actions - Record answers to your pre‑qualifying questions - Apply tags - Set or adjust the lead score Use these fields to ensure each lead contains all information needed for effective follow‑up. 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